VivePad Rental Agreement

Version 1.1, last updated: 9 November 2026 This English text is provided for convenience. In case of any discrepancy, the Turkish version prevails. ARTICLE 1. PARTIES 1.1 Lessor (MEDROCO) Legal name: Medroco Medikal Robotik Anonim Şirketi Address: Orta Mahalle, Kavaklar Caddesi No:15, Ofisada Plaza, Adapazarı / Sakarya, Türkiye Tax office and no: Ali Fuat Cebesoy Tax Office, 6141453626 Central Registration System (MERSİS) no: 0614145362600001 Phone: +90 546 207 97 50 Email: [email protected] Website: medroco.com 1.2 Lessee The natural or legal person whose name or legal name, address, tax or Turkish identity number, phone number and email address appear in the rental order. The information the Lessee provides during the order forms part of this agreement. 1.3 If the Lessee is a consumer (a natural person renting for purposes other than trade or profession), the "Consumer Annex" attached to this agreement also applies. If the Annex and this agreement differ, the provision more favourable to the consumer prevails. ARTICLE 2. SUBJECT AND SCOPE 2.1 This agreement governs the rights and obligations relating to the rental to the Lessee of the VivePad VPC02 portable force platform owned by MEDROCO (the device) and to the Medroco subscription package to be used during the rental period (Turkish Code of Obligations, TCO Article 299 et seq.). 2.2 The serial number of the device is notified to the Lessee by email before delivery and recorded in the rental record. The device is delivered together with all its accessories, box, user manual and warranty information. 2.3 Rentals are made only through medroco.com. During the order, the Lessee may choose a subscription package; choosing a package is not mandatory. 2.4 In addition to this agreement, the subscription provisions of the Medroco Terms of Service apply to the subscription package provided during the rental period (medroco.com/sozlesmeler). ARTICLE 3. RENT 3.1 The monthly rent is the sum of the device rent of USD 240 and the monthly price of the subscription package chosen by the Lessee. The amounts are set in US dollars (USD) and include VAT. Current subscription package prices are shown on medroco.com. 3.2 Invoicing and collection are made in Turkish lira (TRY). The TRY equivalent is calculated using the foreign exchange selling rate of the Central Bank of the Republic of Türkiye (CBRT) on the invoice date. 3.3 In this agreement, "rental month" means a one-month period that starts on the day the device is delivered to the Lessee and renews on the same day each month. The monthly payment schedule is set according to the delivery day. 3.4 No deposit or security is taken. ARTICLE 4. PAYMENT 4.1 The first 3 rental months starting from the delivery date are referred to in this agreement as the "prepaid initial rental period". The amount for this period is paid in advance and in a single payment during the order; it is not refunded, except under the right of withdrawal in the Consumer Annex. If no package is chosen, the prepaid amount is 3 × USD 240 = USD 720; if a package is chosen, it is 3 × (USD 240 + the monthly package price). 4.2 From the fourth rental month onwards, the rental continues month to month. The amount for each rental month is paid at the start of that month and covers that month. 4.3 Payments are collected automatically at the start of each rental month from the card saved by the Lessee during the order, through iyzico Ödeme Hizmetleri A.Ş. Card details are stored by iyzico; MEDROCO does not store card details. The Lessee may change the card from the account page on medroco.com. 4.4 Institutional and business customers may, with MEDROCO's acceptance, pay the monthly amount by bank transfer against an invoice. In that case, payment is due within 10 days of the invoice date. 4.5 An e-Archive invoice or e-Invoice is issued in the Lessee's name for each collection. The invoice shows the device rent, the subscription package and, if any, the day-based difference under Article 6 as separate lines. ARTICLE 5. TERM AND TERMINATION BY THE LESSEE 5.1 This agreement is for an indefinite term. The rental may end at the earliest at the end of the prepaid initial rental period. After that period there is no minimum rental term. 5.2 After the prepaid initial rental period, the Lessee may end the rental in any rental month by returning the device. If the Lessee gives notice during that period, the rental ends at the end of the period. To do so, the Lessee gives written notice from the account page on medroco.com or to [email protected]. If notice is given before the next rental month starts, no new charge is made and the rental ends at the end of the last paid rental month. Notices are processed within 7 days at the latest. 5.3 A Lessee who returns the device during the prepaid initial rental period, or ends the rental in the middle of a paid rental month, receives no refund for the remaining days of the paid period. The consumer's right of withdrawal under the Consumer Annex is reserved. 5.4 When the rental ends, the subscription package also ends. Details are set out in the subscription provisions of the Terms of Service. ARTICLE 6. CHANGE OF SUBSCRIPTION PACKAGE 6.1 During the rental, the Lessee may upgrade the package through medroco.com. The upgrade applies immediately. For the days between the upgrade date and the end of the current rental month, the price difference between the two packages is calculated on a daily basis and added as a separate line to the next monthly invoice. Example: A rental month after the prepaid initial rental period is 1 to 30 November and the package is Premium Expert (USD 24.99). The Lessee switches to Expert Plus (USD 39.99) on 16 November. The difference is (39.99 − 24.99) × 15/30 = USD 7.50. The invoice of 1 December is 240 + 39.99 + 7.50 = USD 287.49, and the following months are USD 279.99. 6.2 If the upgrade is made during the prepaid initial rental period, the difference is calculated for the remaining days of the current rental month and for all of the following prepaid rental months, because these months were prepaid at the old package price. The difference for each rental month is added as a separate line to the first monthly payment after the prepaid period. Example: The rental starts on 1 November and November, December and January are prepaid; the package is Premium Expert (USD 24.99). The Lessee switches to Expert Plus (USD 39.99) on 16 November. The difference is (39.99 − 24.99) × 15/30 = USD 7.50 for November and USD 15.00 each for December and January, USD 37.50 in total. The payment of 1 February is 240 + 39.99 + 37.50 = USD 317.49, and the following months are USD 279.99. 6.3 A package downgrade applies from the start of the next rental month; no day-based difference is calculated for a downgrade. 6.4 The rules that apply if a higher package is purchased through a mobile app store are set out in the Terms of Service. ARTICLE 7. PURCHASE AT THE END OF THE RENTAL AND RENT CREDIT 7.1 The Lessee may purchase the device at any time during the rental. The purchase price is the difference between USD 2499 (VAT included), the sales price of the device, and the rent credit. 7.2 The rent credit is 50% of the device rent actually paid by the Lessee and is calculated for at most 12 rental months. The maximum rent credit is USD 1440; after the 12th rental month the purchase price is USD 1059. Amounts paid for the subscription package are not included in the rent credit. - Rental months paid 3: Rent credit USD 360, Purchase price (VAT included) USD 2139 - Rental months paid 6: Rent credit USD 720, Purchase price (VAT included) USD 1779 - Rental months paid 12 or more: Rent credit USD 1440, Purchase price (VAT included) USD 1059 7.3 When the purchase price is paid, the rental ends and ownership of the device passes to the Lessee. A separate distance sales agreement is concluded and a sales invoice is issued for the sale; post-sale warranty and gift subscription rights are determined under that agreement. ARTICLE 8. DELIVERY AND USE 8.1 The device is delivered free of charge by courier to the address given by the Lessee in the order. MEDROCO delivers the device in working and defect-free condition (TCO Article 301). 8.2 The Lessee uses the device with care and in line with the user manual (TCO Article 316). The maximum load limit of the device (400 kg) is not exceeded; the device is protected against liquids, falls and impacts; no power source other than those specified in the manual is used. 8.3 The Lessee may not sublet, assign or pledge the device to third parties, or otherwise leave it for their use, without MEDROCO's written permission (TCO Article 322). Institutional and business Lessees may use the device at their own premises for their own employees and clients. 8.4 For use, the device connects to MEDROCO's software services and receives firmware updates. The Lessee does not block these updates. ARTICLE 9. OWNERSHIP 9.1 Ownership of the device remains with MEDROCO during the rental and after the rental ends, unless the device is purchased under Article 7. The Lessee holds the device as possessor. 9.2 If the device is attached, seized or subject to a similar measure by third parties, the Lessee notifies MEDROCO immediately and informs the persons concerned that the device belongs to MEDROCO. ARTICLE 10. FAULTS, DAMAGE AND LOSS 10.1 Faults arising from manufacturing or materials are covered by warranty throughout the rental period; repair or replacement is free of charge. 10.2 Damage caused by the user is not covered by warranty. If repair or replacement of parts is possible, MEDROCO first submits a written quotation; after the Lessee's approval, the work is carried out against the service fee and the cost of parts. 10.3 In case of damage that cannot be repaired, or loss or theft of the device, the device value is invoiced to the Lessee. The device value is the purchase price on the day the damage or loss is notified to MEDROCO: USD 2499 (VAT included) minus the rent credit accrued up to that day (Article 7). Loss and theft are notified to MEDROCO in writing on the day they become known; in case of theft, proof of the application made to the authorities is provided. 10.4 The cause of a fault is examined by MEDROCO's authorised service. The result of the examination and any written quotation are notified to the Lessee within 5 business days of the device reaching the service. The Lessee responds to the quotation within 10 business days; if there is no response, the device is returned to the Lessee as it is. The maximum repair period is 20 business days. 10.5 Service requests are made at medroco.com/servis-talebi (or, if the form cannot be used, to [email protected]) with the serial number and a description of the fault. For work covered by warranty, outbound and return shipping costs are borne by MEDROCO; for work not covered by warranty, they are borne by the Lessee. ARTICLE 11. UNAUTHORISED INTERFERENCE 11.1 The following are considered unauthorised interference: - Opening the device, breaking the seals, removing the battery or replacing its parts. - Modifying the software or firmware, unauthorised updates, or circumventing protection measures. - Reverse engineering; extracting, copying or reproducing the source code or circuit design. - Copying the device, its software or its design, in whole or in part, for third parties, or using them in other products. - Removing, altering or making illegible the serial number and label. 11.2 In case of unauthorised interference, MEDROCO may terminate this agreement immediately and claim the device value from the Lessee. The device value is the purchase price on the day the interference is detected: USD 2499 (VAT included) minus the rent credit accrued up to that day (Article 7). MEDROCO's legal remedies arising from its intellectual and industrial property rights are reserved. ARTICLE 12. LATE PAYMENT, REMOTE LOCK AND TERMINATION 12.1 The day on which the automatic charge at the start of a rental month fails is the first day of delay. In that case, the following schedule applies: - Day of delay 3, 5 and 8: The charge is retried; the Lessee is informed by email and asked to update the card. - Day of delay 10: A written notice is sent to the Lessee: if the debt is not paid within 10 days, the service will be suspended and the agreement will be terminated (TCO Article 315). - Day of delay 20: The device is locked remotely and the subscription package is suspended. - Day of delay 30: The agreement is terminated and the return of the device is requested. 12.2 The Lessee accepts that, if the rent is not paid on time and the period given in the notice expires, MEDROCO may lock the device remotely by software. A locked device does not take measurements; past records in the Lessee's account are not deleted. The lock is removed within 1 business day at the latest after the full debt is paid, and the subscription package is reactivated. The lock does not affect ownership of the device or the Lessee's payment obligation. 12.3 On termination, the Lessee returns the device under Article 13 and pays the rent accrued up to the termination date. If the device is not returned, MEDROCO reserves the right to take legal action, including under Article 155 of the Turkish Criminal Code (breach of trust). 12.4 If the Lessee acts in breach of Article 8 or Article 11, MEDROCO gives a reasonable period in writing for the breach to be remedied; if the breach continues, MEDROCO may terminate the agreement. For the cases in Article 11, the right to terminate without giving a period is reserved. ARTICLE 13. RETURN OF THE DEVICE 13.1 Whatever the reason the rental ends, the Lessee hands the device over to the courier, together with all accessories and the box, within 5 business days at the latest from the date the rental ends (TCO Article 334). Shipping instructions are sent by MEDROCO by email. 13.2 Return shipping costs are borne by MEDROCO. 13.3 After the device is received, it is examined at the authorised service. Wear arising from normal use is not charged to the Lessee; if there is damage caused by the user, Article 10 applies. 13.4 If the device is not returned on time, MEDROCO requests it in writing. The device rent under Article 3 may be claimed for each rental month in which the device is not returned; MEDROCO's rights under Article 12.3 are reserved. ARTICLE 14. PROTECTION OF PERSONAL DATA The Lessee's personal data is processed in accordance with Turkish Personal Data Protection Law No. 6698 for the purposes of concluding and performing this agreement, invoicing, collection, shipping, remote management of the device and legal obligations. Details are set out in the privacy notice at medroco.com/gizlilik. ARTICLE 15. NOTICES The parties accept the email addresses in Article 1 and in the order as their notice addresses. Unless a change of address is notified to the other party, a notice sent to the old address is valid. The notice in Article 12 may also be sent through a notary public or registered electronic mail (KEP) where necessary. ARTICLE 16. DISPUTE RESOLUTION 16.1 If the Lessee is a consumer, disputes are heard by the Consumer Arbitration Committees at the place of residence of the Lessee or of MEDROCO within the monetary limits announced each year by the Ministry of Trade, and by the Consumer Courts for disputes above those limits. 16.2 If the Lessee is a merchant or a public legal entity, the courts and enforcement offices of Sakarya have jurisdiction over disputes (Code of Civil Procedure Article 17). For other Lessees, the general rules of jurisdiction apply. ARTICLE 17. ENTRY INTO FORCE 17.1 This agreement is concluded when the Lessee gives electronic approval during the order and consists of 17 articles. A copy of the agreement is sent to the Lessee by email and kept on the account page on medroco.com. 17.2 MEDROCO's records, emails and system records constitute evidence in disputes; the Lessee's right to submit counter-evidence is reserved. Lessor: On behalf of Medroco Medikal Robotik A.Ş., Ömer Faruk BAŞARGAN, General Manager Lessee: Electronic approval, order date